Nigeria is one of the biggest markets for DSTV in Africa. Becoming a DStv agent can be financially rewarding as it has a healthy return on investments. At whatever level of investment you may be, there is a huge potential for getting back your principal including impressive profits. With MultiChoice owning the biggest pay TV in Nigeria; it has created several direct and indirect job opportunities. Many Nigerian entrepreneurs that are DSTV Agent earn big from it.
What then is a DSTV Agent? A DSTV agent is a trained and certified person who takes care of all DSTV users technical issues most especially in different parts of the continent where the company itself cannot afford to reach. There are two types of DSTV agent, the first is the DSTV sub-agent while the second is the DSTV super agent. Below are their functions
What a DSTV Sub-Agent does
- Sales of DSTV material
- Installation of DSTV dishes for Customers/clients
- Helping DSTV users to fix DSTV errors
- Helping DSTV users with issues involving package subscriptions and
- Helping new subscribers to activate DSTV bouquets
DSTV Super Agent does
- A DSTV Super Agent purchases DSTV materials in large quantities from the company and sell to sub-agents or sometimes DSTV users/customers
- A DSTV Super Agent organizes DSTV installation training for individuals on how to be DSTV sub-agent.
The general Functions of a DStv Agent
The functions of a DSTV Agents includes the following
- Providing any technical assistance that may arise to new subscribers.
- The provision of after sales support to customers.
- The activation of new subscribers.
- Sale or exchange of decoders for newer models.
- The provision of technical services such as the installation of the dishes for customers.
- Subscription renewal.
- Customer services and the activation of new subscribers.
Requirements Needed to Become a DSTV Agent
To perform all of these functions above as an agent, you will certainly be trained by MultiChoice. You will be trained on the basic technical requirements to be possessed.
The requirement needed to become a DSTV agent is more or less like starting any other business.
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